Shipping Information, Department Store UK, shop uk online

Department Shop UK uses Amazon.co.uk for supplying merchandise, customer checkout, and returns. Therefore we are including Amazon's Delivery information here. Note that clicking any of the links below will take you the corresponding Amazon.co.uk site. You will need to use your browser's BACK button to return to shop UK online.

Dispatch & Delivery

This is the place to get delivery information both before and after you place your order.

If you've already placed your order, but it hasn't arrived or there was a problem with the delivery, click Got a Problem With a Delivery?
To find out how long it will take to receive your order, click Estimated Delivery Dates.
To see delivery rates for all destinations in the world and to find out whether we can deliver your item to your chosen destination, click Delivery Rates.
If you've received your order and you want to return it, click Returns & Refunds.

When you place an order, we'll estimate dispatch and delivery dates for you based on the availability of your items and the delivery options you choose. Dispatch date estimates are shown in the order form. After placing your order, you'll see dispatch and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account.

Remember, your order may qualify for Free Super Saver Delivery.

Click the links in the "Browse Dispatch & Delivery" box on the left to find out more.

Related Topics

Ordering

We want to make sure that ordering items from Amazon.co.uk is as easy as possible. Find out about ordering by clicking on the links on the left.

If you're new to Amazon.co.uk, have a look at the New Visitors' Guide or How to Order.

If you're having trouble with the order form, see Order Form Help.

If you've placed an order, but you want to change it, see Cancelling an Order or Making Changes to an Order.

To find out more about how to pay for your Amazon.co.uk order, have a look at Payment Options & VAT.